The new waiting room has opened which welcomes the companions of patients who access the emergency room of the AOU of Sassari.
The spaces, large and bright, are a response to the hospitality needs of those waiting for their relative in care - says the Aou from Sassari -. To access the new waiting room, which is adjacent to the emergency room, it is necessary to walk along the covered walkway, located behind the boarding area. The new premises of approximately 300 square meters have a large central room and two spaces with around ten seats each.
A TV monitor has also been installed in the central room. Two bathrooms have also been created for use by users, which are also accessible to people with motor disabilities. This is a project strongly supported by the general management of the Aou of Sassari.
«With the creation of this area - states the general director Antonio Lorenzo Spano - we continue with the modernization project of our emergency room. An extra piece created to welcome citizens while waiting for the treatment process started by their relative in the emergency room to be completed."
In the same rooms as the waiting room, in fact, there is also the Info point - previously located at the entrance to the triage area - with staff supporting the emergency room operators, who respond to requests from family members also on the telephone, on number 0792646219. A service, active 24 hours a day, which represents added value. «Communication with the relatives of the patient being treated is important - states Paolo Pinna Parpaglia, director of the emergency room - because they often experience the wait with anxiety, with the desire to have as much information as possible about their family member. A service that allows you to mediate between requests for news and the sometimes frenetic work of doctors and nurses in the emergency-urgency area."
(Unioneonline)
