The situation has returned to normal, but those who were due to leave for Sardinia yesterday and had their flights cancelled still don't know if and when they will be able to return to the island .
The repercussions of the radar failure in North-West Italy, which caused delays and cancellations that also involved numerous Sardinian travellers, are certainly not over.
Among the cancelled flights is the Linate-Cagliari of yesterday evening at 20:00, a route operated by Aeroitalia, as well as the Linate-Olbia . And the passengers are contesting the management of the emergency.
Dozens and dozens of people "left at the airport without the slightest assistance, without indications of possible replacement flights, without a hotel to sleep in, without a taxi for transportation" , Matteo tells us. Expenses that, according to the assistants, should have been paid in advance by the passengers and then reimbursed if necessary.
Elderly people, children, entire families, left overnight at the airport: without news and without assistance. Only at 2:30 am did the airport staff distribute some camp beds . Some, like Matteo, left this morning by purchasing another ticket: he took a flight with Ita. But at 8 am there was still no information about any additional flights . And many Sardinians are still there, at Linate, waiting to be able to return to the Island.
Travelers are not so much concerned about the poor service, which can happen and certainly does not depend on the company, but rather the management of the emergency. As can also be understood from a review left by Riccardo on Trustpilot: « No one took charge of the situation, no one gave instructions on what to do . We urgently ask for an extraordinary relocation plan for Sunday 29 June and concrete compensation for the inconvenience suffered. It is unacceptable that there are hundreds of people still stuck in Milan without any indication, with full hotels, no assistance, and no flights available to Cagliari before Tuesday at 10 pm », Riccardo writes again.
(Unioneonline/L)
