The Municipality of Cheremule reports the serious and prolonged outage that is isolating the community. Since May 17th, not only have municipal offices been completely without TIM telephone service, but the outage is also severely impacting several areas of the town , where many private customers are finding their landlines completely dead.
A blackout that has now lasted for almost a month and a half and is causing incalculable hardship. The social damage is enormous: isolation is dramatically impacting the most vulnerable segments of the population, such as the elderly and people living alone, who live in the areas affected by the outage. For many of them, their home landline is the only vital tool for requesting help, speaking to family, or contacting assistance services and public offices, which are also unreachable. The Municipal Administration took immediate action, but so far has had to deal with a brick wall and a series of unfulfilled promises from the utility company . Initially, the line was guaranteed to be restored by May 25th . When the deadline passed without any results, the date was postponed to June 18th . Then came yet another insult: the deadline was postponed once again, first to July 7th, and then to July 10th .
The two formal warnings sent by the Municipality to TIM demanding immediate resolution of the widespread outage have so far been unsuccessful. "We are facing a paradoxical and intolerable situation," declared Mayor Salvatore Masia. "It's not just a matter of a Municipality paralyzed in its administrative functions , but of an entire town left partially in the dark. There are elderly people and people living alone who have been unable to use their home phones for weeks, even for medical emergencies or their most urgent needs . We were promised service would be restored on May 25th, then on June 18th, and now we learn that the matter will be discussed again on July 10th."
The Municipality of Cheremule, expressing its deepest solidarity with its fellow citizens experiencing the same disruption, announces that it is evaluating further and more severe legal action in the appropriate forums. The goal is to protect the rights of the population and seek compensation for the damages caused by this prolonged and dangerous interruption of public services. In the meantime, the Administration urges citizens to show utmost neighborly solidarity, monitoring the conditions of elderly or lonely people living in isolated areas, and reminds citizens that communication with municipal offices is temporarily limited to digital channels (email and certified email) or in-person meetings.