Sting of flights for Easter from to Sardinia, with fares varying between 387 and 467 euros. But not only. There is also a complaint from Uiltrasporti, according to which even territorial continuity - which provides a long series of conditions in favor of Sardinian passengers - is experiencing a period of crisis with "unacceptable disservices" and with "some carriers that do not apply the rules in the right way".
Now that the tight deadlines will require an extension of the current system which ends in October, the union is launching an appeal to the new regional government which will take office after Easter to «carry out the necessary checks and remind the companies to respect the rules set out in the tender, which does not provide for different rules which generate a lack of homogeneity of services offered in the three Sardinian airports" of Alghero, Olbia and Cagliari for subsidized flights to Milan Linate and Rome Fiumicino.
According to the regional secretary of Uiltrasporti Elisabetta Manca, the announcement provides for those who benefit from the continuity tariff a series of concessions which, depending on the carrier with which they depart from northern Sardinia, the passenger cannot benefit from. For example , "it is expected that the ticket can be modified or canceled within one hour of flight departure but with some carriers it is possible to do so only within three hours of the scheduled date". «Furthermore», explains the union leader, «if a resident passenger mistakenly purchases the continuous fare for workers, even though they are two equivalent and different fares for hold baggage included only for residents, he or she is forced to pay a new ticket . Even worse for those who purchase a fare for workers and cannot demonstrate the requirement: three hours before departure, the non-resident passenger who wants to leave from the airports of northern Sardinia is forced to pay a "last minute" fare of 300 euros despite as a lower fare can still be sold at airport ticket offices".
«To this», adds Manca, «there are problems in contacting the call center or checking online, as well as obtaining a refund for which you are forced to wait months and months». There are those who have waited 90 working days, which translates into over four months.
«A year and a half after the assignment of the routes, in two out of three airports», the trade unionist still denounces, «the services which have always been guaranteed in twenty years such as the transport of stretchers and oxygen therapy are still not active , increasing inconvenience and inefficiencies for passengers with special needs related to health issues".
(Unioneonline/E.Fr.)