She underwent a mammogram on July 7 at San Francesco Hospital, but more than two weeks later she still hasn't received the results.
Only after numerous attempts to contact her did a 42-year-old patient receive a call from the Senology department: "The test needs to be repeated, but the doctor in charge is on vacation," she said.
The case was reported by the patient herself, Mariantonietta S., who has been undergoing paid periodic checkups for years due to a family history of breast cancer. Not meeting the criteria for free screening, she is forced to pursue an alternative approach, which is more expensive and—as she explains—not always effective.
After the silence following the exam, the woman tried in vain to contact the department numbers listed on the ASL website "without receiving a response," she specifies.
On July 22, after an email to the radiology department, the woman was finally called back: she was informed that the test had not been reported and that it needed to be repeated, but that the specialist was away on vacation.
"The situation is paradoxical," she explains, "because no one thought to warn me beforehand, and now I have to wait without knowing anything, with the anxiety that comes with it. I feel a great deal of anger, despair, disappointment, and fear for a healthcare system so sadly violated, and with it, the dignity and serenity of people."
The San Francesco Hospital in Nuoro assures us that "there was no buck-passing, but unfortunately there was a communication error related to an incorrect digit in the phone number."
And they add: "The lady's situation has been properly addressed. We have realized that she requires a thorough examination, and in early August, when the doctor who treated her arrives on site, she will be given all her medical reports."