The regional Single Booking Center (CUP) is undergoing a major overhaul, with a new service management strategy. The regional government aims to reduce waiting times for specialist exams, improve service quality, and standardize booking management across the region. This is achieved through a thorough reorganization of the information system, dedicated staff, and technological and telephone infrastructure.
The Viale Trento executive has decided that the regional procurement body will assume responsibility for managing the upcoming tender process for the new CUP service. At the same time, a joint technical planning and design committee will be established, composed of representatives from the Directorate General of Health, the Regional Health Authority, the in-house company Sardegna IT, the regional healthcare manager, and the regional procurement body itself.
The working group will define the technical, organizational, and financial aspects of the new CUP infrastructure , ensuring—the goal—that technological innovation translates into improved service for citizens and more efficient management of public resources.
"The revamping of the regional CUP represents a decisive step in the modernization of our healthcare system," said Regional Health Councilor Armando Bartolazzi. "The goal is to offer citizens a simpler, faster, and more integrated booking service, reducing regional inequalities and improving the overall quality of care. This is an organizational and technological challenge that we intend to address with determination and a spirit of collaboration between all the regional institutions involved."
A new tender process is also underway for the regional air rescue service. The plan calls for the establishment of a fourth heliport in Sorgono, with 12-hour operations, to serve central Sardinia and ensure greater equity in access to emergency services in inland areas. At the same time, the Cagliari-Elmas base will be upgraded to a 24-hour service, while the Olbia (24-hour) and Alghero (12-hour) bases remain in place. ensuring more uniform coverage of the territory and a faster response to health emergencies, even at night. The required resources amount to €2.5 million, and the new tender will last a total of eight years.
