He recounted on social media the nightmare experience his sister-in-law had at San Francesco di Nuoro, coming to the conclusion that "my fellow citizens are no longer guaranteed the right to health". But the post by Elvira Serra, a journalist from Nuoro for Corriere della Sera, which has quickly captured the attention of many readers online , received a response from those who know those departments – inconveniences and difficulties included in the package – well.
"It is undeniable that what Mrs Serra reported corresponds to reality ", replies Mauro Pisano, director of the Cardiology department and the Medical Area Department of the hospital, on his profile. But, after admitting that "there will be other similar episodes in the future that will be reported on social media", and that these will happen "probably every time there is a peak in seasonal pathologies such as flu syndromes for example", the focus shifts to the aspects who – according to Pisano – would have been treated superficially by the journalist. On his page, Serra denounced the conditions of the facility where " a wing of the department is completely unused , some rooms are used for surgeries , the windows are closed with tape for medications and some patients stay there for a few hours", later admitting what happened to the relative who had to wait three days for an "urgent" CT scan .
«What has happened does not mean that the right to health is denied to your fellow citizens – specifies Pisano -. There was a hotel problem, not assistance. There are situations where the care load exceeds the reception capacity of the department with the consequence that patients stay, for a few hours or even for a few days, in the corridors of the departments or in the boarding areas of the emergency rooms. From all over Italy. I know it's unfortunate and shouldn't happen." On the request - made by the reporter - for the resignation of the ASL 3 leaders , considered directly responsible for the situation - the director gets straight to the point: «If he had had the good taste to inquire, yes, from Dr. Zaru, the director of the department, he would have was able to understand that that situation was only temporary ." And even if the same difficulties «are not present in other more fortunate areas of our island – continues Pisano – we have planned a series of interventions, which obviously require time to make them 100% operational. The structure has restarted."
«Believe me – adds the director in closing – we still have a lot to do and we are the first to be aware of what isn't working. Next time, go out on social media but first check with those in charge so that your protest is constructive and constitutes, assuming it is necessary to do so, an incentive to do even better. We need proposals to improve."
(Unioneonline/vf)